Customer Relationship Management (CRM)
Solutions for Small Businesses
Streamline your sales, customer interactions, and business processes with Smart Tech Inc.'s CRM services. We specialize in Zoho Bigin and SMB-focused solutions that grow with your business.
SMB
Focused Solutions
Transform Customer Relationships into Revenue Growth
Stop losing leads in spreadsheets and email chains. A proper CRM system helps you track every customer interaction, automate follow-ups, and turn prospects into loyal customers.
Improved lead management and conversion rates
Streamlined sales processes and workflows
Better customer relationship tracking
Enhanced team collaboration and visibility
Data-driven insights and reporting
Automated follow-ups and reminders
Complete CRM Implementation Services
From initial setup to ongoing optimization, we provide end-to-end CRM services tailored to small business needs.
Zoho Bigin Implementation
Complete setup and customization of Zoho Bigin CRM tailored to your business needs.
CRM Customization
Custom fields, workflows, and automation to match your unique business processes.
Data Migration
Seamless migration of your existing customer data from spreadsheets or other CRMs.
Integration Services
Connect your CRM with email, marketing tools, and other business applications.
User Training
Comprehensive training programs to ensure your team maximizes CRM adoption.
Ongoing Support
Continuous support and optimization to help you get the most from your CRM investment.
Our CRM Implementation Process
A proven methodology that ensures successful CRM adoption with minimal disruption to your business
01
Discovery & Planning
Understanding your sales process and CRM requirements
02
Setup & Customization
Configuring Zoho Bigin to match your business needs
03
Data Migration & Testing
Importing your data and thorough system testing
04
Training & Go-Live
User training and ongoing support for successful adoption
Join Our Weekly CRM Training Sessions
Every Thursday, we host free hands-on workshops to help small businesses implement and master Zoho Bigin CRM.
Free
Weekly Training
Free
Weekly Training
Free
Weekly Training
Frequently Asked Questions
Get answers to common questions about CRM implementation and Zoho Bigin
Why choose Zoho Bigin over other CRM solutions?
Zoho Bigin is specifically designed for small businesses, offering essential CRM features without complexity. It's cost-effective, easy to use, and provides excellent value for growing businesses that need powerful CRM capabilities without enterprise-level complexity.
How long does CRM implementation take?
Most Zoho Bigin implementations take 2-6 weeks, depending on your data migration needs and customization requirements. We work efficiently to minimize disruption to your business operations while ensuring a thorough setup.
Can you migrate data from our existing system?
Yes, we specialize in data migration from various sources including Excel spreadsheets, other CRM systems, and databases. We ensure data integrity and provide mapping services to maintain your historical customer information.
What training and support do you provide?
We provide comprehensive user training, administrator training, and ongoing support. Our training includes hands-on workshops, documentation, and follow-up sessions to ensure successful adoption across your team.
How does CRM integration work with other tools?
We can integrate Zoho Bigin with your existing email systems, marketing tools, accounting software, and other business applications. This creates a seamless workflow and eliminates data silos across your organization.
Ready to Transform Your Customer Relationships?
Join hundreds of small businesses who have streamlined their sales process with our CRM solutions.